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Account & Billing

Account & Billing

Complete guide to understanding credits, subscriptions, billing, and account management

Step 1: Understanding Credits

Credits are the foundation of Protime. Every feature, from generating briefings to processing emails, uses credits. Let's understand how they work before exploring subscription options.

What Are Credits?

Credits measure the AI processing power used to analyze your emails and generate briefings.

Each action consumes credits based on content length and complexity:

  • • Basic briefing: 30-300 credits
  • • Standard briefing: 300-600 credits
  • • Complex briefing: Above 600 credits

Credit Pricing

All credits are priced consistently:

€0.004
per credit

This means 1,000 credits = €4.00, whether included in your plan or purchased as overage.

Now that you understand credits, let's explore subscription options

Step 2: Choose Your Subscription

Based on your credit needs, select the subscription that fits your usage patterns

Lifetime Free / Influencer
Subscription

Special status for early supporters with complimentary access to core features.

Benefits:

  • • 10,000 credits free every month
  • • Pay-as-you-go for overages beyond free allowance
  • • All core features included
  • • No monthly subscription fee
€0
per month
10,000
credits included

Interested in becoming a Lifetime Free user or Influencer?

Apply Now

Regular Subscription Plans

Starter

€10
per month
2,500
credits included
€0.004 per credit
POPULAR

Professional

€20
per month
5,000
credits included
€0.004 per credit
COMING SOON

Business

€40
per month
10,000
credits included
€0.004 per credit
Selected a plan? Let's understand what happens when you exceed your credits

Step 3: Understanding Overages

What happens when you use more credits than your monthly allocation? You're protected!

How Overages Work

  • 1.When you exceed your monthly credits, you can continue using Protime with overage billing
  • 2.Overages are charged at the same rate: €0.004 per credit
  • 3.Set your overage limit from €0 to €250 per month
  • 4.Overage charges are billed at the end of your billing cycle

Overage Protection

Set Your Limit

Control your maximum monthly spend by setting an overage limit. Once reached, processing pauses until the next billing cycle.

Get Notifications

Receive alerts when you're approaching your credit limit or overage threshold.

No Surprises

You're always in control. Set limit to €0 to completely disable overages.

Step 4: Earn Additional Credits

Get bonus credits by sharing your Protime experience on social media

Social Media Rewards Program

  • Post about Protime on LinkedIn or Instagram
  • Include #Protime and tag @protimeai
  • Share your genuine experience

Credits vary based on post quality and engagement

Up to
2,500
credits per post
Reviewed individually

Step 5: Monitor Your Usage

Track your credit consumption in real-time with detailed analytics

Daily Analytics

View hourly breakdown of credit usage with interactive charts showing consumption patterns

Usage Alerts

Get notified when reaching 50%, 75%, and 90% of your monthly credit allocation

Trend Analysis

Compare usage across weeks and months to optimize your subscription plan

Pro Tip: Check your usage analytics weekly to understand your consumption patterns. This helps you choose the right subscription plan and set appropriate overage limits.

Step 6: Payment Setup & Management

Secure payment processing through Stripe with multiple currency support

Accepted Payment Methods

Credit Cards
VisaMastercardAmex
Debit Cards
Secure ProcessingStripe

Supported Currencies

EUR (€)
$USD ($)
£GBP (£)
CHF (₣)

Prices displayed and charged in your selected currency

Monthly Billing

Subscriptions renew monthly on the same date you signed up

Instant Updates

Plan changes and credit additions take effect immediately

30-Day Guarantee

Full refund available within 30 days for new subscriptions

Step 7: Review Transaction History

Access detailed records of all your billing activities and credit usage

What You Can View

Invoice History

Download PDF invoices for all past transactions

Credit Purchases

Track all subscription and overage charges

Usage Details

Daily breakdown of credit consumption

Payment Methods

View and manage saved payment cards

Export Options

Export transaction history as CSV for accounting

Refund Status

Track any refunds or adjustments

Step 8: Manage Your Account

Configure your profile settings and security preferences

Profile Information

  • Update display name
  • Upload profile picture
  • View email address
  • Check subscription status

Security & Access

  • Manage linked accounts
  • Connect Google account
  • Connect LinkedIn account
  • Email authentication status

Need help with security settings?

Learn how to manage linked accounts and authentication methods

View Security Guide

Ready to Get Started?

Now that you understand how Protime's billing works, choose your plan and start saving time

Frequently Asked Questions

Everything you need to know about credits, billing, and subscriptions

Still have questions?

Our support team is here to help you with any billing or account questions

Still Need Help?

Join our community or explore more documentation