Account & Billing
Complete guide to understanding credits, subscriptions, billing, and account management
Step 1: Understanding Credits
Credits are the foundation of Protime. Every feature, from generating briefings to processing emails, uses credits. Let's understand how they work before exploring subscription options.
What Are Credits?
Credits measure the AI processing power used to analyze your emails and generate briefings.
Each action consumes credits based on content length and complexity:
- • Basic briefing: 30-300 credits
- • Standard briefing: 300-600 credits
- • Complex briefing: Above 600 credits
Credit Pricing
All credits are priced consistently:
This means 1,000 credits = €4.00, whether included in your plan or purchased as overage.
Step 2: Choose Your Subscription
Based on your credit needs, select the subscription that fits your usage patterns
Lifetime Free / Influencer
Subscription
Special status for early supporters with complimentary access to core features.
Benefits:
- • 10,000 credits free every month
- • Pay-as-you-go for overages beyond free allowance
- • All core features included
- • No monthly subscription fee
Interested in becoming a Lifetime Free user or Influencer?
Apply NowRegular Subscription Plans
Starter
Professional
Business
Step 3: Understanding Overages
What happens when you use more credits than your monthly allocation? You're protected!
How Overages Work
- 1.When you exceed your monthly credits, you can continue using Protime with overage billing
- 2.Overages are charged at the same rate: €0.004 per credit
- 3.Set your overage limit from €0 to €250 per month
- 4.Overage charges are billed at the end of your billing cycle
Overage Protection
Control your maximum monthly spend by setting an overage limit. Once reached, processing pauses until the next billing cycle.
Receive alerts when you're approaching your credit limit or overage threshold.
You're always in control. Set limit to €0 to completely disable overages.
Step 4: Earn Additional Credits
Get bonus credits by sharing your Protime experience on social media
Social Media Rewards Program
- Post about Protime on LinkedIn or Instagram
- Include #Protime and tag @protimeai
- Share your genuine experience
Credits vary based on post quality and engagement
Step 5: Monitor Your Usage
Track your credit consumption in real-time with detailed analytics
Daily Analytics
View hourly breakdown of credit usage with interactive charts showing consumption patterns
Usage Alerts
Get notified when reaching 50%, 75%, and 90% of your monthly credit allocation
Trend Analysis
Compare usage across weeks and months to optimize your subscription plan
Step 6: Payment Setup & Management
Secure payment processing through Stripe with multiple currency support
Accepted Payment Methods
Supported Currencies
Prices displayed and charged in your selected currency
Monthly Billing
Subscriptions renew monthly on the same date you signed up
Instant Updates
Plan changes and credit additions take effect immediately
30-Day Guarantee
Full refund available within 30 days for new subscriptions
Step 7: Review Transaction History
Access detailed records of all your billing activities and credit usage
What You Can View
Download PDF invoices for all past transactions
Track all subscription and overage charges
Daily breakdown of credit consumption
View and manage saved payment cards
Export transaction history as CSV for accounting
Track any refunds or adjustments
Step 8: Manage Your Account
Configure your profile settings and security preferences
Profile Information
- Update display name
- Upload profile picture
- View email address
- Check subscription status
Security & Access
- Manage linked accounts
- Connect Google account
- Connect LinkedIn account
- Email authentication status
Need help with security settings?
Learn how to manage linked accounts and authentication methods
Ready to Get Started?
Now that you understand how Protime's billing works, choose your plan and start saving time
Frequently Asked Questions
Everything you need to know about credits, billing, and subscriptions
Still have questions?
Our support team is here to help you with any billing or account questions